“Evolving digital channel as priority over physical channel and merging of the two through a B-T-C channel would be another priority”
Responsibilities of the CIO
In our organization the CIO is a partner in pursuit of progress. Most technical initiatives are driven by the function or business leaders with CIO acting as a guide and facilitator. In a hungry organization which is developing capabilities through people and skills, this is an arduous task. However an overall maturity acquired over long years in stellar organizations help the CIO to drive and help drive change with a smile.
Key priorities for 2021
“Anywhere, anytime work, securely” is the mandate coming up. On our side digital employee and digital enterprise had been in vogue and focus is on Digital Partners, enabling connect, interact and interchange information to both sides.
Evolving digital channel as priority over physical channel and merging of the two through a B-T-C channel would be another priority. Looking at opportunities on OT to IT connect with minimal intervention allowing closer monitoring and possible business cases on operational efficiencies.
Adopting Work-From Anywhere
The new normal can also be considered as nay-normal meaning never normal! The basic predictability of the way business will be done has changed. Enabling employees to work and collaborate effectively is needed and is in place well in time. It is also important to allow partners like consultants, suppliers and customers also need to be connected more digitally than physically.
Redesigning IT & Security strategy
We are conscious about the changing scheme of backend and frontend in computing. A well thought out hybrid model is in place for cloud adoption. Social media and its intrinsic business value and the attendant risks and vulnerabilities are fully considered in our growth plans. We have initiated a comprehensive cyber security study by global consultants and measured our current cyber maturity score. Post this work is on for process and technology improvements to go higher on score over two years. Required device security systems are a hygiene already in place.
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