Service is the revenue model of Success Mantra
By MYBRANDBOOK
Lakshmana Vadaga, Head – IT, Imagicaaworld Entertainment
Technology blueprint for year ahead
When CTOs play an active role in business strategy, IT performance improves on a wide range of functional and business matrix. IT facilitates business activities including in-house developments of applications. In today’s scenario IT is also a revenue centre. We developed various in-house applications to sell outside companies.
Service is the revenue model of Success Mantra. We developed a sensor-based people count application to show ride wise waiting periods to the customer on our mobile app. By using this app, customers can easily decide which ride he should go for. This is very informative data for the customer to know the ride wise timing to plan the activity before he visits the ride. Also, we have developed an app to increase the revenue, to update the que line to customer, to upgrade the Express ticket (VIP entry).
Latest technologies influencing growth
We have made a roadmap to implement various digital solutions and integrate different systems together and also use VR (Virtual Reality) and AR (Augmented Reality) solutions to enhance consumer satisfaction and customer experience. We are also planning to implement a large scale transformation initiative on IoT as we think it can not only bring immense benefit in our production process. And also, it will help us to make more personalized interactions with each department.
Fortifying organization from cyber threats
The strong focus on cybersecurity shows the necessity of creating a secure base for digital business that shields their organization and clients. To improve security against cyber threats, CIOs are combining measures to harden information-processing assets with efforts to influence the people that use the technology. To take care of cyber threats, we update all patches on time, our website works very smoothly.
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