Implementing & adapting new technologies helping in longtime business processes
By MYBRANDBOOK
Tejas Shah,
Head IT - Applications / Infrastructure, Prince Pipes And Fittings
Technology blueprint for year ahead
Various new SaaS-based ready to deploy and use software is one thing that is taken up and apart from out of box modules, certain tweaks need to be made as per business needs and requirements. Also, Cloud usage and security is one key agenda for the coming year. Various needs related to cybersecurity are always on top priority for every company.
Latest technologies influencing growth
One, the critical factor for our domain is Data Analytics. We are planning to deploy Data Lake/Warehouse as a solution which will help to a great extent for critical business decision making. This gives well detailed insights on various reporting and in turn benefits to business for various business decisions. Also, XDR/EDR is the need of every organization and we plan to have this, and other critical cybersecurity related initiatives for various prospects.
Fortifying organization from cyber threats
We need to be a step ahead. We are looking to tighten up by implementing XDR solutions for end points/zero trust, binding the system and access allow only through domain. Other factors like regular VAPT/Audits to ensure that we are on track and open to no vulnerabilities. Another factor is to ensure that Cloud load is intact and secured.
Digital technologies aiding to win customer trust
To understand the customer’s pain point and give a holistic central and automated solution which eases the end problem and gives efficiency overall. Single pane for end customers’ needs to look upon. Omni channel connects to ensure we are connecting to end customers via various modes. This helps to give ease and gives quick responses to reduce the waiting time for customers.
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