Information Security always been a critical focus for Sakthi Finance
By MYBRANDBOOK
Dr. N. Raveendran
VP – Enterprise wide Solutions - Sakthi Finance
Responsibilities of the CIO
CIOs are no longer meant for ensuring the functions related to ‘keeping the lights-on’ part. We are taking multiple avatars to support the business to flourish in the competitive scenario. CIOs are the key enablers and work closely with the management in all the strategic initiatives. Their core focus is reimagining business in the digital age through digital transformation. Providing innovative ideas for business /automation lead them to wear the cap of ‘Chief Innovation Officer’ also. In my view, CIOs are getting elevated as strategic persons from the mere role of managing the mundane IT support functions.
Key priorities for 2021
Undoubtedly, CIOs have to play a pivotal role in handling the digital transformation in their companies. ‘Being / Staying digital’ is not an option and a must for achieving excellence in all the areas and satisfying all stakeholders. Just managing the transaction generation applications is taken out of the agenda of the CIOs now. Digital enablement, as per the corporate objectives, with suitable homework [like process re-engineering], using the right technologies, in secured platforms and through change management, are the mandatory portfolios of the CIOs now.
Adopting Work-From Anywhere
We were necessitated to enable more users to work from home. Besides organizing the devices like laptops, suitable security measures were taken to ensure the secured connectivity and access of applications. Facilities for the communication and collaboration among the employees and with the customers were well established. Suitable training and hand-holding were done for effectively deploying the facilities offered to the staff.
New modes for collecting the money from the customers were arranged swiftly to maximize the money inflow to the company. Adequate information was pushed to the staff towards taking decisions without depending on multiple people or data sources. Many processes were simplified for executing the business operations towards either maintaining or enhancing the Turn-around-time [TAT].
Redesigning IT & Security strategy
As a RBI governed NBFC, Information Security is a critical focus for us always. No compromise on the investment related to the needed tools and technologies. Frequent VAPT are being done. Information security audits are conducted once in a year. External agencies are involved to monitor the logs etc., related to the key devices like Firewall. We are also on the verge of getting our ISO:27001 certification to establish and sustain the related policies and procedures.
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