Vi Partners together with MFine offer free Medical Consultations to customers via chat and video sessions


Vi Partners together with MFine offer free Medical Consultations to customers via chat and video sessions

Vodafone Idea (Vi) has tied up with AI powered healthcare platform MFine to connect patients with doctors through instant chat and video consultation. MFine will connect Vi customers with over 4,000 doctors from over 600 reputed hospitals across 35 specialties for no extra charge, through Vi app.


This service comes at a time when physically visiting hospitals for consultations are deemed risky due to the ongoing pandemic and people are generally advised to stay in their homes.


Vi customers will be able to connect with more than 4,000 doctors in the country without any extra charge, regardless of their pack or plan. Customers can upload images, past medical records, and prescriptions for their doctors to analyse. Patients can reach out to doctors via instant chat and video consultation, allowing them to stay in the safety of their homes.


To get connected with a doctor, open the Vi app, and look for unlock a better tomorrow with Vi section. Here, the user will see the MFine card with a view details option. Users can click on it and will be shown a description along with the claim the benefit option that will then give the user a disclaimer with a Proceed button. Tapping on this will take the user to the MFine app (or ask the user to install the app). Once in the MFine app, register with Vi number, select the ailment, select a doctor, and start the consultation.


Vi customers can get a one-month free MFine Care membership by using the code that is available in the Unlock a better tomorrow with Vi section in the Vi app. The users can take advantage of 50 percent off on all consultations and also an additional 20 percent off on health check packages with the membership.

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