R&M wishes to be the preferred brand of its customers
By MYBRANDBOOK
Murugesan R
Senior Director
Sales-Private Networks R&M India
Brand Projections 2019
R&M started India operations in 2006 and has been performing well in offering end-to-end copper and fiber solutions for residential, enterprise, telecom, datacenters etc. The core values of R&M brand are unwavering quality and innovation, high-end R&D, customer focus and dedicated service.
For 2019-20, R&M is aligned to R&M Academy which comprises a series of comprehensive programs for R&M partners, associates and customers designed to provide professional support for pre- and post-sales activities as well as installation, testing and maintenance.
Transforming Customer Journey
R&M has started implementing this as a primary strategy to win over its customers again and again. R&M team have been trained to engage with the customer by understanding the needs and providing the right fit solutions which will help them to have long lasting relationships.
Action Plan
The year 2019 is going to be more of digitally connected. As there is a rapid surge in internet users, R&M will use social media platforms and webinars to promote its world class Swiss quality products and solutions. IoT will also play a significant role for the connected world and demand for more fiber cabling networks.
R&M also has the best technologies and solutions in place for enterprise networks. R&M’s Automated Infrastructure Management product enables to automatically monitor and manage the network infrastructure under one roof.
New Tech vis-á-vis R&D
R&M being a Swiss company, the innovation quotient and quality of products & services are given utmost priority to be successful in the market. R&M spends almost 4% of its revenue into R&D which enables new product innovations across various technologies. R&M is also investing in acquiring best-fit companies so as to offer high quality, end to end solutions in the segment.
R&D is a crucial factor to drive the customer-centric business. R&M strongly believes innovation as one of the important cornerstone to sustain in the competitive markets. Understanding the customer requirements and developing an innovative, high quality solution enables R&M to lead the pack. In fact, it is also vital to be ahead in implementing latest technologies to its products and solutions.
R&M invests a considerable amount into R&D and will continue doing so. R&M invested a lot in India manufacturing unit, as a part of Make in India initiative. The innovative products and solutions are catered to Smart City projects, Metro projects, telcos to get their infrastructure future-proof.
FACT FILE
Name of the Founder/s : Hans Reichle and Renato De-Massari
Headquarter : Wetzikon, Switzerland
Year of inception : 1964
Interesting Facts :
1. R&M inaugurates state-of-the-art production facility in Bangalore, India
2. R&M sees significant growth in telecom business
Path-breaking products/solutions from last FY:
FTTH products & solutions, Netscale
Microsoft to build a new data centre to support Thailand's tec
Microsoft has revealed intentions to construct a regional data centre as w...
SAP launches cloud services to help Indian scaleups innovate m
SAP at SAP unveils now "GROW with SAP for Scaleups," a new cloud service d...
Denodo and Sonata form alliance to unlock data-to-value creati
Denodo and Sonata Information Technology India Limited (SITL) have annou...
Google Play Store will now let users download two apps simulta
Google Play Store now lets users download two apps simultaneously. While a...
LUMINOUS POWER TECHNOLOGIES PVT. LTD.
RAMCO SYSTEMS Ltd.
POLYCAB INDIA PVT. LTD.
IBALL WORLDWIDE PVT. LTD.
Technology Icons Of India 2023: Rajiv Srivastava
Rajiv Srivastava is the Managing Director of Redington Group. With 35 ...
Technology Icons Of India 2023: B.V.R. Subrahmanyam
B.V.R. Subrahmanyam belongs to Andhra Pradesh. He is a 1987-batch IAS ...
Technology Icons Of India 2023: Rajiv Memani
As Chair of the EY Global Emerging Markets Committee, Rajiv connects e...
NPCI leading India towards Digital payments
The National Payments Corporation of India (NPCI) is an initiative tak...
CERT-IN protecting the cyber security space of India
CERT-In serves in the area of cyber security threats like hacking and ...
GeM maintains transparency in online procurement of goods & services
Created in a record time of five months, Government eMarketplace is a ...
TEXONIC INSTRUMENTS
Texonic has carved a niche for itself in the Technology Distribution i...
R P TECH INDIA
R P Tech is recognized for its diverse products portfolio, value-add...
SUPERTRON ELECTRONICS PVT. LTD.
Supertron deals in servers, laptops, components, accessories and is a...