With a planned agenda and strategic move enhancing the business growth
By MYBRANDBOOK
Laxmi Narayan Sahu, CISO, Microscan Communications
Technology blueprint for year ahead
Being a CISO I am setting up clear goals on a quarterly, annually basis and adding it into my daily to-do list reminder for achieving them on time by organizing my time with a calendar app. Record goals and set reminders to keep them top of mind. Daily, weekly and monthly reminders force you to achieve goals.
I am staying flexible and open to suggestions from my team and other department stakeholders. Staying connected with the team includes remote members for deploying solutions through technologies. Proper
budgeting, planning, and creating a roadmap for the advanced year ahead.
I always prefer and adopt an agile approach in technology projects while keeping the customer requirements in mind.
Agenda for 2023-24 is to identify our organization’s and customer’s needs and based on the requirements, I am evaluating new technologies that will solve problems for our organization and customers as per project requirements. Developing a plan for implementing new technologies and providing training to our existing employees in using the new technology rather than hiring new employees and paying a 30 to 40% hike.
Latest technologies influencing growth
We are planning to adopt various new emerging technologies like Zero Trust Architecture, VDI for Remote users, deploying Cloud technology for few of our applications, for example, Cloud based Attendance Applications for employees. As we are going to have our own SOC Centre, we need to have Advanced SIEM Tool, VA PT Tool and other Security Tools.
Fortifying organization from cyber threats
Starting from physical to application layer there will be zero trust architecture. No user should have access to our resources until they prove their identity and the security of their device, creating strong user access protocols, using strong authentication policies, protecting our backups and segmenting networks department wise. IT assessments are being done regularly also VA PT on all our critical applications.
Digital technologies aiding to win customer trust
We always feel and consider that the customer is the king and we are building customer trust in the digital era by transparent communication, protecting customer data, encouraging customer’s review, allowing customers to opt out, offering a secure experience, and offering
timely service.
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