MY BRAND BOOK Jitendra Mishra, CIO

Jitendra Mishra, CIO - Wanbury

By MYBRANDBOOK

‘We assign IT budget to new generation technologies for meaningful RoI’

Commitment as a Tech Head
The ever-increasing speed of innovation in new age technologies has had a seismic impact on the business landscape in recent years, more so than at any time in history. This speed of change has in turn led to a change in the expectations of both customers and employees. The need to spin customer data into gold has led to the rise of tech-savvy executives with titles like chief digital officer, experience officer, marketing technology officer, analytics officer, and the like. And no one has felt that change more than the IT department.

In my view the role of CIOs in the ‘new’ business landscape has changed significantly as the Technology driven business creates new opportunities as well new sources of business. CIOs are expected to be more involved in the direction and future of the business, while at the same time managing an increasingly complicated technology and communications estate.

Experience Cell
Next-generation CIOs and IT Management have the chance to pave new ways for doing business due to the expansion of new technologies. Cloud computing, hyper connectivity, in-memory computing, and smart sensors are all examples of how data is becoming the golden asset for companies. CIOs need to proactively shape their firms’ technology roadmaps and deliver measured improvements in customer value.

CIOs who are leading and helping accelerate the business growth using digital journey within their enterprise must make sure that they develop a vision for their organization. It doesn’t have to be perfect, but it should have relevance and a streak of innovation through it. CIOs should put forth that vision before the management.

Adaptability to Organizational Changes
Digitization has resulted in the emergence of hybrid IT environments in most companies, in which the applications are located in classic IT systems and different cloud platforms. This is the perfect scenario for Dynamic IT. That’s because Dynamic IT offers flexible and dynamically scalable IT resources for supporting classic and cloud-based IT. Companies therefore get precisely what they need to implement digital business processes quickly and easily.

In my view the biggest challenge of organization leaders is not technology but it is the people. While digital technologies are rapidly becoming a commodity, success largely depends on an organization’s Digital IQ, especially how well its digital leaders like the CEO, CTO, or CIO define, lead, and communicate the transformation. It’s also dependent upon the digital qualifications of the employees who need to roll out digital processes and services.

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