IT & ITeS helping change the standard of Indian businesses
By MYBRANDBOOK
Sandiip Kothaari
Sr. General Manager – IT
Orra Fine Jewellery
CIO priorities for 2022
Some of the key priorities for the CIO will be –
1. Knowing the customer as well as the technology
2. Working closely with both product managers and customers as effective at spotting needs as product teams are with the added benefit
3. Making developer experience the cornerstone of talent strategy
4. Becoming the fastest learner
5. Continuous learning and being a lifelong learner
6. Making security an enabler of speed and growth
7. Choosing better over more when it comes to data
8. Implementing quality over quantity policy
9. Driving effective data governance through a balance of centralized data-management and governance roles.
Digitization - opportunities galore
With the changing role of IT, we have observed significant business transformation. It has led to better resource management, improved customer engagement, increased efficiency & productivity, faster time to market and continued relevance of technology.
Tech talent: a challenge
To address the talent crunch, we take adequate steps like upskilling our staff, hiring youth that will help in increasing their adaptability to learn new things faster, encouraging flexible work arrangements and outsourcing round-the-clock support tasks.
Bridging the Tech gap
We have a very strong privacy policy while we record customer data. Strict NDAs are signed with the employees for data privacy and similar NDAs are signed with Service providers, Consultants, and Product companies. We are also in the process to encrypt customer data and our other internal sensitive data.
IT: The Future of India
The Information technology and Information Technology enabled Services (IT-ITeS) sector is a field forming an integral part of India’s corporate today. It is undergoing rapid evolution and is helping to change the shape of Indian business standards. This sector includes software development, consultancies, software management, online services, and business process outsourcing (BPO).
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