Golok Kumar Simli, CTO, Passport Seva Program, Ministry of External Affairs, govt. of india
The COVID-19 pandemic fast-tracked digital transformation, moving services like banking and shopping online. Cloud computing, mobile tech, and secure networks made remote access easy and safe. AI played a major role, making services more efficient and personalized across personal, business, and government use.
As AI becomes part of everyday life, it’s important to focus on smooth adoption, proper training, and understanding how AI works. Humans must be able to explain AI decisions to ensure responsible use. Always ask AI for its key value, use case, and real-world application to stay informed and make the best use of its power.
Cyber hygiene for Data centric Organisations
Capacity building and change management must be intrinsic to the transformation process, not treated as a separate patch work. Training should be seamlessly integrated into daily operations and technology adoption, enabling continuous learning. When embedded into the ecosystem, stakeholders learn naturally without realizing it, making transformation more effective and sustainable.
DPDP means What, Why and How of Data
India’s Digital Personal Data Protection (DPDP) Act emphasizes the importance of data privacy and security. Organizations must clearly explain what data they collect, why they collect it, how they use it, and how they protect it. A strong data protection strategy requires a mix of people, processes, governance, and technology. The goal is to ensure inclusive growth and public good while maintaining secure and trusted digital systems. Data should be treated as a national asset, and protecting it is crucial for maintaining citizen trust. Any data breach can harm both public confidence and the success of digital transformation efforts.
Tech roles becoming Central
The roles of CIOs and CTOs have evolved into strategic leadership positions, driving business growth and innovation. No longer limited to IT, they now influence boardroom decisions, forecast trends, and explore new markets. In the digital era, technology leaders are leading—not just supporting—business functions, ensuring that tech investments align with organizational goals, growth and deliver value.
Their expertise is vital in navigating complex environments and shaping future success. Similarly, becoming a Data Protection Officer (DPO) requires experience and deep understanding of data, security, and governance. It’s a journey—one cannot simply be appointed DPO without truly grasping these critical responsibilities and without having hands on experiences.
