Arvind Kumar, AVP-IT, Pathkind Diagnostics Pvt. Ltd.
As enterprises continue to transform in 2025, several key technology trends are reshaping the business landscape. These include digital transformation, Agentic AI, AI/ML governance platforms, enhanced cybersecurity practices, and hybrid/multi-cloud computing environments.
The Age of Technology
To stay resilient and competitive, organizations must embed a cyber security-first culture across all levels. This begins with strong leadership commitment — ensuring cyber security is treated as a strategic priority. Regular employee training programs help to build awareness of modern threats like phishing, ransomware, and social engineering. Clear, accessible cyber security policies and procedures ensure handling of data security and incidents (if any). Encouraging proactive approach through gamification, recognition, and regular audits promotes a vigilant workforce.AI based automation or autonomous systems for system / application / network /endpoint updates, patches, and routine monitoring further strengthens defenses without burdening employees.
AI Automation and ZTNA Integration: Steps for Success
Enterprises looking to integrate AI automation and Zero Trust Network Access (ZTNA) frameworks, must follow a structured approach. The first step is identifying suitable use cases—typically repetitive, time-consuming processes that benefit from automation. Ensuring data quality and clean data management practices is critical for accurate AI outcomes. Organizations should begin with pilot testing, monitor performance, and adjust systems according to their needs before broader implementation. Training employees on AI tools and their implications encourages smoother adoption and minimizes resistance to change. In the context of ZTNA, businesses must ensure compliance with relevant regulations and build governance frameworks. Security teams should be well-versed in ZTNA principles such as continuous verification, least-privilege access, and network micro-segmentation. Continuous monitoring and real-time threat detection tools must be in place to respond to security events in time.
Evolving Roles: CIOs, CISOs, and DPOs in 2025 and Beyond
The role of the CIO has expanded beyond IT operations and now has become a strategic business partner. CIOs now align IT strategy with business goals, lead digital transformation initiatives, and leverage technologies like AI, blockchain, and data analytics to drive growth. CISOs are involved in enterprise strategy—managing cybersecurity risks, regulatory compliance, and governance. DPOs lead responsible data governance, ensuring privacy-by-design and adherence to data protection laws. While overlaps exist in smaller organizations, maintaining clear role boundaries is crucial. Collaboration among CIOs, CTOs, CISOs, and DPOs enables a cohesive approach to innovation, security, and compliance in the digital age.
