Pradnya Umaji Manwar, Sr. Director, Information Security And Cybersecurity, Sutherland
These days, we see businesses are embracing smarter, more agile, and connected operations. AI is driving automation, decision-making, and customer interactions, but organizations must implement strict governance to safeguard sensitive data.
Automation is streamlining repetitive tasks, yet requires vigilant monitoring to prevent security misuse. Cloud adoption is accelerating for scalability, though it brings risks like misconfigurations and skill shortages—necessitating strong controls. With the rise in cyberattacks, cybersecurity investment is now critical. It supports operations, fosters trust, and drives sustainable growth. Remote work tools are evolving, and sustainable tech is gaining traction as companies aim to reduce their environmental impact.
The Evolving Role of the CIO and Other Tech Leaders
Today’s CIOs are more than IT managers—they are strategic business leaders driving innovation, improving decision-making with data, and enabling digital transformation across departments. They work closely with business units to implement technologies like AI and automation to solve real problems. The CTO leads tech innovation and future platforms, while the CISO protects the organization through advanced security tools and response strategies. The DPO, meanwhile, ensures data privacy compliance and independence from core data-processing decisions, especially under frameworks like GDPR and India’s DPDPA.
These roles must now collaborate more closely, breaking down silos to enable secure, innovative growth. In many regulations, the DPO must be independent—they can’t be the person who decides how personal data is processed. So while in small companies these roles might be combined due to budget, in larger organizations, it’s important to keep them separate to avoid conflicts of interest.
Building a Security-First Culture with Smart Tools
Cybersecurity is no longer solely an IT responsibility—it’s everyone’s job. Organizations are creating a security-first culture through employee training on phishing, data handling, and password practices. Simulated attacks and engaging content like short videos help reinforce safe habits. Reporting mechanisms and open communication about cyber concerns are key to embedding security into everyday operations. Meanwhile, technologies like AI, automation, and Zero Trust are transforming defenses.
AI detects behavioral anomalies in real-time, automation speeds up incident response, and Zero Trust ensures strict identity-based access. Together, they create a resilient, adaptive cybersecurity posture, ensuring businesses stay secure without compromising agility or compliance.
