Star Health Insurance’s customer data on sale via Telegram chatbots: Report
By MYBRANDBOOK
Star Health’s stolen customer data which includes medical reports is publicly accessible via chatbots on Telegram, as per report. This comes just weeks after Telegram's founder faced accusations of enabling criminal activity on the messaging platform.
The purported creator of the chatbots informed a security researcher, who alerted the news source, that personal details of millions of people were on sale. Also, the samples could be accessed by requesting the chatbots to reveal them.
Star Health and Allied Insurance, whose market capitalization exceeds $4 billion, in a statement to the news source said it has reported alleged unauthorized data access to local authorities. It said an initial assessment showed "no widespread compromise" and that "sensitive customer data remains secure".
The use of Telegram chatbots to sell stolen data underscores the app's struggle to prevent malicious actors from exploiting its technology and highlights the challenges Indian companies face in safeguarding their data, according to the report.
The news source mentioned that in an August 14 stock exchange filing, Star Health said it was investigating an alleged breach of "a few claims data".
The Star Health chatbots are part of a broader trend of hackers using such methods to sell stolen data. Of five million people whose data was sold via chatbots, India represented the largest number of victims at 12%, showed the latest survey on the epidemic conducted by NordVPN at the end of 2022.
"The fact that sensitive data is available via Telegram is natural, because Telegram is an easy-to-use storefront," said NordVPN cybersecurity expert Adrianus Warmenhoven. "Telegram has become an easier to use method for criminals to interact."
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