Zendesk names Lila Tretikov to Board of Directors
By MYBRANDBOOK
Zendesk has announced Lila Tretikov has joined its Board of Directors. Her appointment comes as the company delivers the industry’s most powerful AI Agents backed by 100 percent quality assurance and workforce engagement management.
Tretikov currently serves as Partner and Head of AI Strategy at NEA and was formerly Microsoft’s Deputy Chief Technology Officer. Her life’s work is focused on bringing together interdisciplinary and diverse teams to help solve the world's most challenging problems and empower humanity through technology. Her career is marked by an exceptional ability to identify and navigate transformative technological shifts and market disruptions. With a distinguished record of leadership on five international public boards and more than 10 private boards across six countries, Lila is adept in navigating diverse governance landscapes across the globe. Her previous experience also includes founding and scaling companies, operating a top-5 web and media property, a top-10 U.S. retail bank, the largest global energy private-public partnership and a first-tier venture capital firm.
“Zendesk AI is the only AI solution purpose-built for human connection. With AI sitting at the core of our offering, we can connect and orchestrate every part of the service experience, building trust in this powerful technology without sacrificing quality or security. Lila’s expertise is critical and only going to ensure we make the experience of using our AI products better for our customers,” said Tom Eggemeier, CEO, Zendesk. “Lila is a strategic, customer-centric operator. Her career working on some of the world’s most challenging problems makes her a critical advisor as we tackle the rapid growth of AI in CX and deliver on our mission to power exceptional service for every person on the planet.”
“I am excited to join Zendesk at this time of immense opportunity to help every company raise the bar on customer experience and to bring their culture to every customer interaction. Zendsesk’s focus on helping its customers leverage the best of AI and stay ahead of its developments is inspiring,” said Tretikov. “Zendesk products are backed by the world’s latest CX dataset with 18 billion anonymized interactions, making it uniquely capable of delivering exceptional experiences for its customers. Its responsible approach to AI provides a solution customers can trust. This unique combination of data, focus and deep CX expertise sets businesses up to be successful with AI.”
Tretikov’s career spans over 20 years and includes work with AI, renewable energy and CRM. She serves as an advisor on innovation to the United Nations and as an independent director on the boards of Volvo Cars, Xylem, Sophia Genetics. She joins the current board members: Stephen Ensley, David Erlong, Hisham Hasan, Hilarie Koplow-McAdams, Ryan Lanpher, Kelly Grier and Tarim Wasim. She is a World Economic Forum Young Global Leader and was named as a Forbes World's 100 Most Powerful Women.
BREAKING NEWS
TECHNO TRENDS
Jio warns users to report fraud calls originating from interna
Reliance Jio has issued a strong advisory, urging its users to stay cautio...
CrowdStrike and 1Password extend collaboration to safeguard 15
With an emphasis on small and midsize enterprises (SMBs), CrowdStrike ann...
Netflix will shortly stop supporting certain iPhones and iPads
Despite this setback, users with these devices can still access Netflix via...
Lenders may designate MTNL as a non-performing asset
Banks have not been kind to Mahanagar Telephone Nigam Limited (MTNL), whic...
E-Magazine
TECHNOTAINMENT
Abhishek Bachchan's Puzzling Post Fuels Divorce Rumors with Ai
Rumors of a divorce between Abhishek Bachchan and Aishwarya Rai have in
Celebrities across globe attend Radhika-Anant's wedding in Mum
Industrialist Mukesh Ambani’s youngest son, Anant Ambani married pharmace
MOVERS & SHAKERS
Akums names Shantanu R Chobhe as Corporate Quality Assurance H
Akums Drugs & Pharmaceuticals Limited has announced the appointment of Sha
Nitin Varma to Quit CrowdStrike
Nitin Varma, the Managing Director for India and SAARC at CrowdStrike, is
OPEN YOUR EYES
INTERVIEWS
CommScope celebrates its 25 years of legacy in India by contin
A strong brand must also reflect the company values and speak exactly what
HPE Aruba Networking bridging the physical and digital worlds
The information technology industry is a critical component of the 21st cen
HOT PICK
ASUS Unveils Powerful Snapdragon X Plus Processors
ASUS, the Taiwanese tech giant announced the expansion of its Qualcomm lap
Panasonic Unveils AI-Powered Corner Camera
The System Solutions Division (SSD) of Panasonic Life Solutions India (PL
MAKE IN INDIA BRANDS
DIGISOL SYSTEMS LTD.
PRAMA HIKVISION INDIA PRIVATE LIMITED
VEHERE INTERACTIVE PVT. LTD.
SECUREYE SERVICES PVT. LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
Icons Of India : Harsh Jain
Harsh Jain, the co-founder of Dream 11, the largest fantasy sports web...
Icons Of India : Debjani Ghosh
Debjani Ghosh is the President of the National Association of Software...
Icons Of India : PRATIVA MOHAPATRA
Prativa is a transformational leader with an incredible breadth of exp...
PARTNER SPEAKERS
PSU
DRDO - Defence Research and Development Organisation
DRDO responsible for the development of technology for use by the mili...
ITI - ITI Limited
ITI Limited is a leading provider of telecommunications equipment, sol...
EESL - Energy Efficiency Services Limited
EESL is uniquely positioned in India’s energy sector to address ener...
VIDEOS
Top 25 Brands
Global Indian industry
Indian Tech Talent Excelling The Tech World - JAY CHAUDHRY, CEO – Zscaler
Jay Chaudhry, an Indian-American technology entrepreneur, is the CEO a...
Indian Tech Talent Excelling The Tech World - Dheeraj Pandey, CEO, DevRev
Dheeraj Pandey, Co-founder and CEO at DevRev , has a remarkable journe...
Indian Tech Talent Excelling The Tech World - Vinod Dham, Founder & Executive Managing Partner, IndoUS Venture Partners
Vinod Dham, known as the “Father of the Pentium Chip,” has left an...
STARNITE AWARDS 2024
ITFORUM 2024
CMO of the Year
WOMEN LEADERSHIP
IMAGE GALLERY
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
