Col. K K Chaudhary, Executive Director-IT & IS Lanco Group
‘Role of a CIO has changed from an IT service provider to a business enabler’
Commitment as a Tech Head
The CIO’s role has changed from an IT Service Provider to that of a Business Enabler. He is not only part of the strategy partners but also is expected to come out with innovative solutions that increase the speed of operations and communication with consumer as well as all stake holders. “This is how you can achieve more using IT” approach has made the CIO an important participant in the Board Room.
While this is a fact that CIOs face skill challenge in their team, it is no more a constraint. They harvest the deep knowledge from outsourcing pool. Various forums conduct seminars and use cases of emerging technologies for CIOs. A good mix of fresher (innovative/disruptive ideas), Research and Consulting companies (Leaders of innovation and surveys) and Technology Companies (Implementers of emerging technologies) at such forums keep the CIOs aware about the new and emerging technologies. Various social media groups such as WhatsApp of CIOs are also popular means to seek and provide knowledge. I and my team members are active participants in such knowledge groups and we derive deep knowledge on emerging technologies through our technology partners and use cases as discussed by them or other CIOs.
Though my organization is going through tough financial conditions, my focus is on outsourcing model of ‘pay as you use’. All our upcoming investment plans are based on this model. Our priorities are operational efficiencies using IoT, Compliance and paperless offices.
Adaptability to Organizational Changes
Adoption of cloud technology and mobility at enterprise level is now a reality. The growth, both organic as well as inorganic, requires the IT landscape to be very dynamic and easily adaptive. Integration with the legacy systems and the emerging technology is the key to a successful business. Business-IT alignment is now quite visible in most organizations with IT leaders becoming strategic partners of the business. Cloud technology has established its credibility with respect to security and scalability. It has become a great enabler of quick adaptation of change and a key success factor for CIOs.
During current FY 2017-18, our focus was mainly on compliance and operational efficiency. To this extent, we spent our time, energy and budget towards creating a virtual data room, integrating our SCADA systems with IoT, carrying out feasibility study and then implementing a robust cloud-based compliance tool to cater for our business risk. Our time and effort were spent on auditing our plants and processes to protect against cyber-attacks.
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