MY BRAND BOOK Paresh Goswami, IT Head

Paresh Goswami, IT Head - Chiripal Group

By MYBRANDBOOK

‘CIOs will be required to get involved in business strategy to drive more value’

Commitment as a Tech Head
As technology becomes an integrated business function in 2018, we expect leading CIOs to be actively involved in developing new leadership practices for themselves and for the IT management team. The push for developing algorithms and social metrics to support or enhance business decisions will require CIOs to place a priority on recruiting, training and managing knowledge workers with digital skills, artificial intelligence, and data and analytics expertise. CIOs will need to be directly involved in business strategy development as technology is leveraged to improve and extend customer experience to drive business value.

Experience Cell
Training and talent management will lead the way in 2018 and future as well. Besides having very efficient IT organizations, CIOs also need to inspire people around the entire company to behave differently, to learn and work together. In our company, we have a separate training cell that identifies employee’s core technical strength and weakness and arranges proper training to those employees.

Key Priorities
As a CIO/CTO, I personally believe that spending more does not lead to better performance. Our priority is as per below and investment also in phase wise –
•   ERP Upgradation: Currently we are on SAP ECC and planning to go for SAP HANA
•   Internet of Things (IoT): Expanding the power of the Web to link machines, sensors, computers, and humans in order to enable new levels of information monitoring, collection, processing, and analysis. So we have to invest in IoT for real time data monitoring.
•   Automation: We have seen industries like food service and auto manufacturing already affected by the advances in automation. Repetitive jobs on assembly lines are the most at risk and if you have a large group of individuals working for you in those roles right now you probably have some difficult decisions to make in the years ahead so those role we are planning to go in automation with some robotics technology.
•   Business Intelligence: We have to present our data in an easy to understand format, BI software helps us to have a better understanding of our business’ strengths and weaknesses while providing actionable metrics–making it a critical tool to ensure competitiveness and profitability.

Companies need to be able to respond quickly and flexibly to market developments. We had collaboration with vendors to develop the Cloud Integration Center as a private cloud solution for the automated deployment of standardized cloud services. We are planning to invest on SAP Upgradation, IoT, Business analytics tools, Robotics, Customer Portal, Social Analytics tools in Digital transformation project and upgrade the current security landscape.

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