MY BRAND BOOK Shailendra Gupta, CTO

Shailendra Gupta, CTO - Recharge It Now

By MYBRANDBOOK

CIOs must justify the RoI while adopting new technology

Commitment as a Tech Head
CIO needs to act as a business enabler and catalyst. He / she needs to think as a business leader and chart strategy ( new revenue stream etc.) for the business growth, through effective use of available resources and adoption of emerging technologies. A CIO needs to clearly establish RoI / tangible business outcome in his / her proposal to adopt a new technology oriented strategy however there will be situation when RoI gestation period is high but, proposal is still moved /adopted for user experience or for brand building perspective.

Experience Cell
It is true that we do not have ready / potentially ready skills available in-house, in the area of emerging technologies. However, the business cannot wait until the capability gets built in-house and hence we have taken balanced approach by involving skilled and trusted partners to start the adoption of emerging technologies and simultaneously creating a charter to develop the skill in-house through re-skilling program or new hiring. Further, we build in-house capability only in a situation when the new technology is part of core function and critical from risk / compliance perspective otherwise we completely outsource to a reliable and skilled partner, in all other situations.

Key Priorities
The Key priorities are:
· Making efficient use of big data and AI for improving customer experience, designing new revenue streams and fraud preventions.
· Automating manual processes to drive the efficiency.

Investment Plans for FY 18-19
The budget is broadly divided in to three categories namely
· Business As Usual / keep the light on,
· Expansion / Tech refresh
· Transformation which includes adoption of new technologies and cloud adoption/migration.
While first and second eats significant portion (approx. 70%) of the budget but allocation for third i.e. transformation is growing YoY basis.

We do not have ready / potentially ready skills available in-house, in the area of emerging technologies. However, the business cannot wait until the capability gets built in-house and hence we have taken balanced approach by involving skilled and trusted partners to start the adoption of emerging technologies and simultaneously creating a charter to develop the skill in-house through re-skilling program or new hiring.

BREAKING NEWS

RBI Releases Draft Guidelines on Payment Aggregator...

In an effort to improve rules on payment aggregators and strengthen the pa...

Microsoft offers $1.5 billion to G42, an AI company...

With Brad Smith joining the board, Microsoft announced a $1.5 billion (...

Zee withdraws merger implementation application from NCLT for Son...

Zee Entertainment Enterprises is said to have withdrawn its application fr...

HPE deploys its ‘Made in India’ servers at large scale ahead ...

Hewlett Packard Enterprise has announced that its “Made in India” serv...

TECHNO TRENDS

Happiest Minds brings in an innovative GenAI chatbot

Happiest Minds Technologies has announced the new GenAI chatbot - ‘hAPPI...

Government mandates encryption for CCTV cameras to ensure netw

In the wake of issuing an internal advisory on securing CCTV cameras at g...

TRAI recommends allowing only Indian entities to participate i

The Telecom Regulatory Authority of India (TRAI) has recommended that onl...

Galaxy AI is available on more devices with Samsung One UI 6.1

Samsung has expanded the range of smartphones to which One UI 6.1 and Gala...

E-Magazine

TECHNOTAINMENT

Salman Khan trolled for singing with B Praak at Anant Ambani's

Disney+ Hotstar wins the Best OTT Platform of the year

Film Critics Guild and Group M Motion Entertainment, in collaboration with

Miss World 2024: Krystyna Pyszková of the Czech Republic wins

Krystyna Pyszková of the Czech Republic has been crowned as the 71st Miss

MOVERS & SHAKERS

Microsoft India welcomes Arun Kakatkar as GM of human resource

Brillio appoints Ashish Singh to its Board of Directors

Brillio has announced that Ashish Singh has been appointed to the company�

JSW One Platforms ropes in Dr Ranjan Pai as Independent Direct

JSW One Platforms, part of US$23 billion JSW Group has appointed Dr Ranjan

OPEN YOUR EYES

Technology has made organizations more dependent by using facial recognition

Can we could visualise a new world post COVID -19

Building of a secure infrastructure is highly essential to stop malicious activity

CIO’s should have the understanding "Jugaad" to overcome technology challenges

COVID-19 Crisis Leads To Rising Growth Of Enterprise Collaboration Market

INTERVIEWS

HPE’s transformation into an edge-to-cloud company is its un

Elastic democratizing search with powerful AI and ML-enabled s

Elastic is always committed to staying ahead of the curve and constantly re

Making security more accessible, CP PLUS stands unrivaled as a

The topmost priority of CP Plus is to establish a dedicated R&D Hub in Indi

HOT PICK

Dell Technologies launches the new consumer and gaming portfol

HP launches first laptop in India with Microsoft CoPilot butto

HP has launched sleek and stylish Envy x360 14 laptops in India which beco

OnePlus debut its Nord CE4 smartphone

OnePlus Nord CE4 continues the trend of attention-grabbing design with two

MAKE IN INDIA BRANDS

TAC SECURITY SOLUTIONS

BHARAT ELECTRONICS LTD.

TEJAS NETWORKS INDIA PVT. LTD.

LENOVO GROUP LTD.

EMINENT CIO'S OF INDIA

Aligning emerging technologies for a better tomorrow

As a technology leader our main motto is to effect...

Fostering business resilience with technology

To ensure the use of technology to improve efficie...

Adopting cutting-edge technologies to scale up business growth

Transparency is key, with clear communication abou...

ICONS OF INDIA

Technology Icons Of India 2023: Vijay Shekhar Sharma

Vijay Shekhar Sharma is an Indian technology entrepreneur and billiona...

Technology Icons Of India 2023: Ajit Balakrishnan

The Company markets specific channels, community features, local langu...

Technology Icons Of India 2023: Honorary Prof. N. Balakrishnan

Prof. N. Balakrishnan is an Indian aerospace and computer scientist. H...

PARTNER SPEAKERS

Customer Satisfaction is Sound Solutions’ Foundation for Success and Resilience

India is a very big market with a variety of segments like SME, Corporate, Gov...

How can organizations leverage digital technology to ideate, execute, and optimize marketing campaigns?

Marketers now leverage a wide range of AI-powered tools and digital engagement...

Creating a valuable and profitable long term business relationship to scale business growth

iValue is the center of the ecosystem, where it connects its channel partners ...

PSU

RailTel connecting every corner of India

RailTel is an ICT provider and one of the largest neutral telecom infr...

BSE provides highly secure, efficient and transparent market for trading

BSE (formerly known as Bombay Stock Exchange Ltd.) is Asia's first & t...

STPI encouraging software exports from India

Software Technology Parks of India (STPI) is an S&T organization under...

VIDEOS

Top 25 Brands

Most Trusted Brands 2023 : Dell Technologies India Pvt. Ltd.

Dell Technologies helps organizations and individuals build their digital futu...

Most Trusted Brands 2023 : Tata Consultancy Services (TCS)

TCS’s commitment to innovation helps it stay ahead of the competition and de...

Most Trusted Brands 2023 : Intel Technology India Pvt. Ltd.

Intel has unique assets and a strong, open ecosystem that gives Intel a compe...

Value-Added Distribution

REDINGTON INDIA LIMITED

Redington (India) Limited operates in the IT product distribution busi...

EXCLUSIVE NETWORKS SALES INDIA PVT. LTD.

Exclusive Networks is a globally trusted cybersecurity specialist hel...

IVALUE INFOSOLUTIONS PVT. LTD.

: iValue Info Solutions is a value added distributor, provides solutio...

ITFORUM 2024

WIITF 2024

CMO of the Year

WOMEN LEADERSHIP

EMINENT CIO's OF INDIA

TRENDS IN TECHNOLOGY