Twilio appoints its first Chief Digital Officer and Chief Privacy Officer
By MYBRANDBOOK
Twilio has announced two new hires. While Reeny Sondhi has been appointed as the Chief Digital Officer, Amy Holcroft has joined the company as Chief Privacy Officer. Both roles are new to Twilio, as businesses increasingly look to digital channels to drive customer engagement, making digital privacy and rights a top priority for Twilio and its customers across all industries and regions.
As Chief Digital Officer, Sondhi will lead the scale of all technology operations needed as the company focuses on scaling and becoming an end-to-end customer engagement platform. She is based in San Francisco and will report to Chief Operating Officer, Khozema Shipchandler.
As Chief Privacy Officer, Holcroft will lead the team responsible for protecting the interests of Twilio’s more than 250,000 customers and enabling their compliance with information privacy laws. Holcroft is based in London and will report to Twilio’s Chief Legal Officer, Dana Wagner.
“We are in the midst of tectonic shifts in online consumer privacy regulations, norms, and practices,” said Khozema Shipchandler, Twilio’s Chief Operating Officer. “Navigating and responding to this evolving landscape successfully is critical for Twilio and for our customers as we build a single platform that enables businesses in more than 180 countries to build direct relationships with their customers. Reeny and Amy bring essential experience to Twilio that will set us up for success as we scale and transform our business while protecting our customers’ and their end users’ digital rights. I'm thrilled to have both Reeny and Amy on board as key leaders as we continue to rise to this challenge.”
Sondhi joined Twilio from Autodesk, where she served as Chief Security Officer. She was responsible for driving the company’s security and trust strategy for infrastructure, products, and services. Before Autodesk, she led security engineering for EMC, now part of Dell. She made a transition to security after years in product management, launching multiple hardware and software products. Sondhi serves on the board of Rapid7, a growth business in cybersecurity, and has been recognized by San Francisco Business Times as one of the Most Influential Women in Bay Area Business."
Holcroft was previously at HP Company and Hewlett Packard Enterprise, where she was a privacy leader for 13 years. As HPE’s Chief Privacy Officer, she led an international team of attorneys and compliance professionals managing global privacy and information governance programs on a global scale. Holcroft brings deep expertise in navigating and implementing complex compliance initiatives to address privacy regulations in the ever-changing technology and service provider industries. Holcroft is also involved in UK-based charitable organizations as a trustee for both the Sir Halley Stewart Trust and Educating Kids Outdoors.
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