R P Rath, CIO - Quatrro Global Services


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‘The role of a CIO is going to be more challenging in coming times’

Commitment as a Tech Head 
The CIO’s role in an organization is crucial to embrace and process all information starting from functional and cross functional areas comprising of Business, Client, Employees and Board rooms. In this whole process the CIO also plays a role of a ‘Chief Connecting Officer’ within the organization and stitches every meaningful information to strategize the right fit solutions for businesses and integrate processes for Employee, Business and Client operations for the organization.

The CIO’s role is further going to be challenged as more and more business and functional support leads now are keen to embrace IT language and thereby demand specific IT Solutions.

Experience Cell
Finding the right talent, up skilling and retaining the talent has always been a challenge for the CIOs. In order to find the appropriate solutions and business solutions and to address cost pressure, CIOs are challenged to explore innovative thoughts and new ideas. While in some organizations there are dedicated HR functions to source IT Skill set, the challenge is to upgrade the HR functions IT skill. Ultimately the CIO becomes the HR function who takes the lead from JD creation, recruitment &L&D of resources.

Key Priorities
 CIOs are being challenged everyday with new business requirements, diversified needs and above all cost pressure. We too at Quatrro have deployed most of the emerging technologies and have further identified many areas to deploy solutions based on the new technologies. Being a “zero tolerant” organization for information security breach, most of our focus, solution and spend will still be based on new technology solution evaluation and deployment to address threats like cyber-attacks.

Adaptability to Organizational Changes
While it is critical to share information among employees across business entities with both internal and external stakeholders, it is a must for organizations to share all relevant Information among its employees through all possible in a secured manner. Given the challenges of BYOD, Consumerisation of IT, Work from Home, Mobile work force, multi-geographic presence and huge demands from stake holders, CIOs are challenged to address these challenges with extreme caution towards Data Security and access management to Data Access.


The Top priorities for us includes cloud adoption, thereby reducing on-premise DC foot-print and reducing Cost by deploying right-sized and right-fit solutions as per business needs. We have taken various decisions to move our core services & platforms and different type of workloads to Cloud across geographies and will continue to work on this, thus ensuring that all potential cloud applications are hosted in the Cloud and not on-prem.


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