“Transition to remote working was done ensuring all security elements remain intact to keep the organization resilient”
By MYBRANDBOOK
Meetali Sharma
Head - Risk, Compliance & Information Security - SDG Corporation
Key priorities for 2021
Role of a CIO/CISO/Compliance Head has changed completely from ‘doing digital’ to ‘being digital’. Since the pandemic COVID-19 has struck us, the digital transformation journey for organizations has taken a rapid pace. Organizations who were still in the planning or evaluation phases of going digital or moving to the cloud have accelerated their decisions leading to a boom in cloud as well as digital transformation. A CISO is expected to rapidly adapt to this changing environment and contribute in bringing agility as well as mobility to the organization keeping security and ease of use as the key factors for digital transformation.
Adopting Work-From Anywhere
Our biggest challenge was to ensure business continuity and ensure operations/business can run without much disruptions. Remote working had to be enabled for all users along with all security controls to protect data.
Some of the key best practices that we adopted are as under:
● My team invoked BCP, we created a special task force to manage the pandemic, enabled remote working for all employees with adequate security measures and additional tools over and above the existing tools such as encryption, email monitoring, DLP, EDR Solution and URL Filtering solutions.
● We have been conducting daily stand-up BCP calls of task force to track and monitor the situation.
● Our BCP/DR and incident management plans have been updated to handle pandemic situations.
● All employees have also been trained on the security measures they need to take for securing data residing with them and to secure their wireless routers.
As a result, business was able to proceed as usual without any disruptions. Customers are satisfied and have approved remote working till end of the year and in some cases remote working has been accepted as part of agreements..
Redesigning IT & Security strategy
Transition to remote working was done ensuring all security elements remain intact to keep the organization resilient. With the changing threat landscape and remote working environment, it becomes imperative to keep reassessing the risks on a periodic basis to ensure the entire threat landscape is covered. Controls need to be relooked and redesigned keeping future workspaces in mind. Risk assessments should now include elements such as social media, cloud computing, smartphone technology, data security (especially in remote environment), digital transformation, ease of operability, collaboration and critical infrastructure. Continuous control monitoring, automation, data analytics and AI/ML based tools would be the key discussion areas in the boardroom.
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