Digital transformation, cybersecurity and cloud/cloud migration: Key Priorities for IT team
By MYBRANDBOOK
Dr. Deepak Kalambkar
AVP Infrastructure & CSO - PayGate India (Safexpay)
Responsibilities of the CIO
One of the most important CIO jobs now is to create an IT culture that is all about the business, so every dime it spends is related to something in the business. That approach applies whether an IT project directly supports a money-making endeavour, or it plays a supporting role.
Wolff acknowledges that CIOs typically find ROIs easier to determine when the project drives new revenue, such as creating a new app that enables sales, but they should aim to tie all IT projects to business needs if they want to present accurate ROIs.
Key priorities for 2021
Top priorities for IT teams in 2021 are digital transformation, cybersecurity and cloud/cloud migration. Customer experience is also near the top, indicating the continued importance of a customer-centric attitude aimed at increasing customer retention, encouraging repeat business and driving up revenue. The pandemic and recession have also driven a much greater emphasis on cost savings vs. our findings from 2020.
Responding to business-led IT, CIOs and IT executives continue to balance running day-to-day business operations reliably with providing support for growth and innovation. Without sufficient focus on the latter, IT can lose relevance quickly. To mitigate the impacts of this challenge, it’s important for IT to align itself as closely as possible with business needs.
Redesigning IT & Security strategy
The exponential growth of the Internet interconnections has led to a significant growth of cyber- attack incidents often with disastrous and grievous consequences. Malware is the primary choice of weapon to carry out malicious intents in cyberspace, either by exploitation into existing vulnerabilities or utilization of unique characteristics of emerging technologies. The development of more innovative and effective malware defense mechanisms has been regarded as an urgent requirement in the cyber security community. To assist in achieving this goal, we first present an overview of the most exploited vulnerabilities in existing hardware, software, and network layers.
This is followed by critiques of existing state-of-the-art mitigation techniques as to why they do or do not work. We then discuss new attack patterns in emerging technologies such as social media, cloud computing, smartphone technology, and critical infrastructure. Finally, we describe our speculative observations on future research directions.
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