‘Digital’ becomes an integral part of every CIO’s or CTO’s portfolio
By MYBRANDBOOK
Amitabh Mishra
Senior IT Executive - Novartis
Responsibilities of the CIO
CIOs have certainly had to address what I call the ‘Digital Question’ during the last few years. I believe most leading organizations are already sold on the need for digital, but yes, to the extent that management needs to buy into the digital vision, CIOs have had to build a greater influence on IT agendas and budgets. Those CIOs who possess greater awareness of value as a driver of decision-making, are more successful than others who are not as aware.
Key priorities for 2021
The leading organizations in every industry have already kick-started their digital journeys, some from as far back as 2013 or even earlier. Having said that, ‘Digital’ is an integral part now of every CIO’s or CTO’s portfolio. In most cases the Digital organization is part of the CIO’s team. In some cases, there’s a CDO (Chief Digital Officer) who’s a peer to the CIO who owns the digital agenda and organization.
Adopting Work-From Anywhere
Most organizations were forced to evaluate (and in some cases, institute) WFH policies. In the west, WFH has long been an accepted practice of organizational culture. However, in India, management was in some cases obligated to provide a flexible work framework in order to incentivize and engage the workforce. In some cases it was absolutely essential to ensure continuity in operations. In addition, organizations also provided ‘exposure bonuses’ to those employees who had to interact face-to-face with customers and clients (healthcare, banking, etc.).
Redesigning IT & Security strategy
We have carried out an exhaustive review of our cyber-security strategy, and ensured that the company network (whether onsite or remote) is bulletproof.
Agenda of 2021
I believe cybersecurity and digital are getting greater focus - and budgets - as a result of the pandemic. Within digital, data and analytics are fast becoming the top priority due to the reason that executives are looking to data as a driver of organizational strategy and budgeting.
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