India Glycols’ initiative of setting up a site wise IoT solution helps in remote monitoring of key plant assets and inventory during lockdown
Chief Transformation Officer Head (SAP & IT) - India Glycols
Key priorities for 2021
Our company strives to contextually use technology to enable new ways of conducting business, drive effective collaboration and achieve progressively higher productively. Across our leadership levels, there is consensus and focus to leverage technology to achieve the 4C’s important in current times:
● Communicate – Facilitate seamless communication as new events unfolded. Have a transparent brief to top leadership for their required buy-in.
● Collaborate – Enable collaboration within and with business partners, for smooth fulfilment of demand.
● Catalyse – Fast track adoption of technologies, where possible get deep in the business processes to handhold in new learnings & adoption.
● Change – engage, orient, emphasise, address fears, manage teams and staying outcomes focussed in chaotic situations
Adopting Work-From Anywhere
Before the lockdown restrictions were enforced in March’20, we had contemplated a situation wherein most individuals may be required to work from home (we never expected that this would last for several months) and made select individuals ready for transition to remote work. We had to quickly ramp up provision of end point devices, virtual private networks and video conferencing capabilities so employees could work remotely from home. Our team scaled VPN capabilities multi-fold to ensure all identified employees were able to work remotely to achieve due business continuity and be able to serve our customer’s demand. This was so important factoring some of our health and hygiene linked product lines which included medical oxygen, hand sanitisers and many intermediates for pharma products manufacturing. Our initiatives on setting up a complete site wise IoT solution was extremely useful for remote monitoring of key plant assets and inventory during the lockdown state and also for running operations with limited team and experts available in the Plant premises.
Redesigning IT & Security strategy
Working from home resulted in a new way of working, new threat vectors emerged and hackers also tuned their working to take advantage of the pandemic. Phishing messages, sharing of fraudulent links to upload malware, attacks on frequently used collaboration platforms and more vulnerabilities is now the order of the day.
As a counter measure, it is increasingly important to ensure that systems and end point devices are updated, patched. Employees continually be made aware of the best practices, do’s and don’ts on using mails, collaboration tools and devices.
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