Arvind Kumar, GM – IT Elior India
‘A CIO’s skills need to evolve constantly to run a robust IT system’
Commitment as a Tech Head
A CIO must be an influencer for the growth of business. The Business backbone is IT automation, digital security etc. IT has to upgrade itself in-line with business growth roadmap. It should not happen that IT can’t fulfil business demand at any given time.
As a CIO I feel that we must focus on current and expected business roadmap and align the team towards that. A CIO might have the skills for existing business Infrastructure/application but he/she also needs to develop or evolve those skills further cross functional level via skill enhancement training programs. It will help to retain his/her resources and build a robust team as well.
I feel CIOs define the draft of an IT agile roadmap for any enterprise and specialist skill is just the mapping of the draft realization.For us current priorities are to adopt S4HANA, Mobility, Security, compliances etc.
Adaptability to Organizational Changes
I always agree that IT is always expected to be flexible and dynamic i.e. agile.
Investment Plans for FY 18-19
All CIOs in Manufacturing, Hospitality and Technology are having the same opinion and so as I. Technology is changing so fast that it becomes necessary to allocate more than 50% of the budget to the technology agenda that is aligned with business growth and is aimed at winning, securing and retaining customers.
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