“We adopted leading technologies in Cloud Proxy as well as Internet Based Patching System”


“We adopted leading technologies in Cloud Proxy as well as Internet Based Patching System”

Sourav Das
Chief Digital & Information Officer Aditya Birla Group - Essel Mining & Industries


Key priorities for 2021
The biz ecosystem is fast changing; additionally, the pandemic has induced a distributed remote workplace - “in all, the need of the time is “Anything, Anywhere, Anytime”. Therefore, newer initiatives of digitisation are sowing the seeds of digitalisation and digital transformation. In this backdrop, CIOs mandate has immensely changed - from being technology-centric to business-centric. The KPIs therefore are not just about servers and networks, but about the business - be it customer-centricity, or employee productivity or operational excellence.


The role of IT and digital is therefore not just supporting business but in creating differentiation for business in these stressed competitive markets, and how digital can lead to positive impact on top-line, bottom-line or compliance.


Adopting Work-From Anywhere
The challenges in adopting the new normal were primarily on two accounts - psychological and technical. The process of adapting of employees to the new normal was surrounded with various unknowns, however on the technical front if the initial challenge was to ramp up hardware, subsequently it became IT security. We therefore adopted leading technologies in Cloud Proxy as well as Internet Based Patching System, and ensured secured access on a strengthened network. The whole process also required several policy decisions, effective leveraging of Cloud and strategically moving from perimeter security to end-point. Finally, the critical differentiator was the service provided by the IT team, and for all of that the users praised us as no less than COVID front-line workers.


Redesigning IT & Security strategy
This really is the need of the time - our re-evaluated IT strategy has three pillars. The first, on re-imaging business - how IT and digital initiatives can measure and save a kilometre in the route a vehicle travels, how a heavy machinery can work an hour more in a day, or how a litre of oil can be saved per tonne of mineral mined.


The second, on adopting a digital workplace - where an employee can work from anywhere, business processes are leveraging automation more than ever, and a seamless integration between machines and systems. And third, the aspects of security and social ePresence - improving the posture and positioning, respectively.


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