“Our focus will be customer satisfaction through regular rigorous Customer Feedback mechanism”
By MYBRANDBOOK
Sandiip Kothaari HEAD – IT - PRINCE Pipes and Fittings
Key Priorities of 2020
We have started our journey towards emerging technologies like AI / ML (for Sales & Marketing Department), RPA (for Accounts & Finance Department) and BPA (for Manufacturing and Design process). In Security, we have enabled enhanced email Threat protection to safeguard our organisation communication process.
Combining Breakthrough & Fusion approach
The organisation needs to take both approaches since business dynamics and ecosystem will keep changing based on the requirement. This would help to safeguard the investment, and efforts and organisations can be more agile towards meeting customer demands.
“Our focus will be customer satisfaction through regular rigorous Customer Feedback mechanism. This would help us keep diligent data on usage and churn on a continuous basis. This would also help us keep track of product usage. This would also help us measure qualitative data for each of our customers and give us the opportunity to improve CSAT score.”
Happiest Minds brings in an innovative GenAI chatbot
Happiest Minds Technologies has announced the new GenAI chatbot - ‘hAPPI...
Government mandates encryption for CCTV cameras to ensure netw
In the wake of issuing an internal advisory on securing CCTV cameras at g...
TRAI recommends allowing only Indian entities to participate i
The Telecom Regulatory Authority of India (TRAI) has recommended that onl...
Galaxy AI is available on more devices with Samsung One UI 6.1
Samsung has expanded the range of smartphones to which One UI 6.1 and Gala...
CP PLUS INDIA PVT. LTD.
QUICK HEAL TECHNOLOGIES PVT. Ltd.
LENOVO GROUP LTD.
SAMRIDDHI AUTOMATIONS PVT. LTD.
Technology Icons Of India 2023: Bharat Goenka
Bharat Goenka is the Managing Director of Tally Solutions. He is well ...
Technology Icons Of India 2023: Bhavish Aggarwal
Ola CEO Bhavish Aggarwal had formed Ola-India’s largest mobility pla...
Technology Icons Of India 2023: Sunil Bharti Mittal
Sunil Bharti Mittal is the Founder and Chairman of Bharti Enterprises,...
GeM maintains transparency in online procurement of goods & services
Created in a record time of five months, Government eMarketplace is a ...
C-DAC keeps India ahead in IT & Electronics R&D space
Centre for Development of Advanced Computing (C-DAC) is the premier R&...
RailTel connecting every corner of India
RailTel is an ICT provider and one of the largest neutral telecom infr...
M. TECH SOLUTIONS (I) PVT. LTD.
M.Tech is a leading cyber security and network performance solutions ...
ADITYA INFOTECH LTD.
Aditya Infotech Ltd. (AIL) – the technology arm of Aditya Group, is ...
TEXONIC INSTRUMENTS
Texonic has carved a niche for itself in the Technology Distribution i...