The Institute of Chartered Accountants of India progressing steadily in digital transformation journey
By MYBRANDBOOK
Parveen Kumar Sharma, Consultant– IT - The Institute of Chartered Accountants of India
Key Priorities of 2020
At our organisation, we are moving ahead in the digital transformation journey. Many initiatives are either successfully implemented or in the process of implementation during the year 2020-21. We normally say “e” for empowerment of the various stakeholders such as students, members, firms, employees, vendors etc. These initiatives are: Self Service Portal (SSP) for Student, Members and Firms related activities, E-Learning (ICAI Digital Learning Hub), Digital Evaluation of Answer sheets, CDS Portal (To deliver the study material and ICAI publication at doorstep), UDIN Portal (Unique Document Identification Number), Data Analytics / Forensic Labs, e-Sahaayataa and SSP Helpdesk system, ICAI App, Online Good Standing certificate, ICAI Knowledge Gateway, Digital Accounting and Assurance Board (DAAB), ERP implementation for back office activities, enhancement of enterprise wise security, reliable, secure voice and data systems.
Most of these applications are using technologies such as Cloud Computing, Business Intelligence / Analytics, Business Process Management, Database and Data Warehouse, ERP, Data Centre, Security technologies etc.
Combining Breakthrough & Fusion approach
In a world where the old maxim “one technology-one industry” no longer applies, a singular breakthrough strategy is inadequate; companies need to include both the breakthrough and fusion approaches in their technology strategies. The fusion of physical and digital worlds has blurred industry boundaries, tangled value chains, and disrupted traditional value creation models. To maximize the value of technology investments, operate with agility, predict and respond to customer and employee needs, remain competitive, and drive shareholder value, companies should fuse together separate business and technology strategies into a single unified strategy. This can require a new approach that enables business and technology functions to partner and cocreate new sources of value, including data, agility, speed, transparency, and digital experiences
Achieving Digitalization
Digital India is a concept to renew the education system in India. It is a program that endeavours to bridge the literacy slippage by delivering education through a digital platform to children and teachers. It is our constant endeavour to support Digital India initiatives of our government. Few years back there were many activities in the organisation which were either manual or partially computerised. These activities required time and efforts to serve customers and employees. Top management with vision of Organisational Digital transformation and Reengineering initiatives, implemented various projects (as stated above) to improve the quality of service to the stakeholders. Digital transformation is a journey in which our organisation is crossing various milestones.
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