Robotics, Social Mobile, Analytics, Cloud, Mobility, AI, AR/VR driving the pace of Digital Transformation
By MYBRANDBOOK
Anand Ruhela, Head-IT - Sikkim Manipal University
Key Priorities of 2020
New edge technologies such as Robotics, Social Mobile, Analytics, Cloud, Mobility, AI, AR/VR are driving the digital transformation pace. Digital Transformation is one of the core being used by all leading sectors to increase resource utilization and enhance the customer experience ( Internal / External ) for increasing productivity. For Larger Institutions like us the key challenge is to accelerate the value finding and using technology even faster than the competitors.I
Combining Breakthrough & Fusion approach
Today, the most important thing is that enterprises need to articulate their digital strategy in such a way that they should include both the breakthrough and fusion approach in their product design mechanism like they should incorporate all the customer needs and expectations plus add all innovations in view of future ready approach. At the same time they should address the technology challenges and interfacing capabilities in their products to shake hands with the future technologies so that their product can compete in the future too.
Cyber Security
In 2020, every organisation is going to become cloud smart, IoT smart, Mobility smart as per their organisation’s need and accordingly they need to bring maturity in their approach towards data/ privacy, data protection and legislation. However, the strategy of Cybersecurity also must be focused more towards identification of compromising components to comprehensive AI /ML based predictive and behaviour analysis threat management systems.
Achieving Digitalization
Digital is changing our lives. People’s habits, behaviours and expectations are perpetually evolving as new devices, platforms and applications emerge. Which means that overall customer experience has changed from traditional to digital. Accordingly, organisations are now more focusing on incorporating digital capabilities as per matching with the new edge technology and provisioning them to meet the future requirement as they now understand that research and development mechanism has to be hybrid mixed with the new edge technology and digital capabilities to meet the customer future demand and hand shaking capabilities with different portals.
In reference to the education domain, the traditional learning model has been mostly face-to-face apart from students’ access to recorded lectures. But as the Coronavirus has spread across the world, every institute has moved quickly to transform the way it operates, and like many universities it is not just about learning online, but also working online with staff away from campus. A model of digital teaching and learning has involved wherein we enable all the faculties to drive the virtual classes irrespective of his / her location and students join virtual classes from their homes. Digital platforms also provide the capabilities of collaboration and communication along with LMS, Assignment, auto assessment and quizzing etc. as per the institution’s need.
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